What is Best in Class Service
Renova employs best practices in accordance with according to the Aberdeen study Optimizing the service Supply Chain including customer satisfaction, service profitability and decreased costs.
RSP and CM Work Together to Benefit OEM
A Fortune 500 manufacturer decreased overall reverse logistics costs by working with Renova Technology who was able to perform the repair domestically in the US.
Flexibility Keeps Client Satisfaction High
Due to Renova’s flexibility, adaptability and innovation through the development of a complex matrix of repair activities, a manufacturer was able to maintain customer satisfaction.
How Actionable Data Improves KPIs
Actionable repair data improves KPIs by identifying trends in design failures and component quality and providing a reduction in redundancy of service calls and saves you time.
Repair Provider and Contract Manufacturer Work Together to Reduce Costs
Renova Technology worked with a Fortune 500 manufacturer to to reduce turnaround time resulting in decreased overall reverse logistic cost by 30%
Precise Tracking for Warranty Claims Among Broad Array of Failures
A major electronics manufacturer was experiencing up to six different types of failures in one particular model. Renova Technology saved the manufacturer time by providing a range of repair services and saved costs with proper warranty tracking.
Flexibility and Adaptability Help Keep Client’s Customer Satisfaction High
Renova Technology’s developed a complex matrix of repair activities to solve a manufacturer’s issue with a particular LCD monitor model helping the manufacturer maintain customer satisfaction.
Critical Insight Saves Manufacturer’s Relationship with End-User
A manufacturer avoided costly litigation with its customer through critical insight from Renova Technology using quality assurance tests of telephony over cable units.
Cost Avoidance and Proactive Support
Renova Technology executed a very cost effective rework for a manufacturer who had failure in a product resulting in saved costs on future returns while maintaining brand loyalty.