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CASE STUDIES

What is Best in Class Service

Renova employs best practices in accordance with according to the Aberdeen study Optimizing the service Supply Chain including customer satisfaction, service profitability and decreased costs.

Efficient Supply Chain with 90% Turnaround Time Reduction

A Fortune 500 manufacturer decreased overall reverse logistics costs by working with Renova Technology who was able to perform the repair domestically in the US.

Enhancing Customer Satisfaction through Refurbishing 8000 Units

Due to Renova’s flexibility, adaptability and innovation through the development of a complex matrix of repair activities, a manufacturer was able to maintain customer satisfaction.

How Actionable Data Improves KPIs

Actionable repair data improves KPIs by identifying trends in design failures and component quality and providing a reduction in redundancy of service calls and saves you time.

Efficiently Tracking 15,000 Parts for Warranty Management

A major electronics manufacturer was experiencing up to six different types of failures in one particular model. Renova Technology saved the manufacturer time by providing a range of repair services and saved costs with proper warranty tracking.

Resolving Quality Discrepancies for 20,000 Units

A manufacturer avoided costly litigation with its customer through critical insight from Renova Technology using quality assurance tests of telephony over cable units.

Depot Repair Services Rescue 20,000 Units

Renova Technology executed a very cost effective rework for a manufacturer who had failure in a product resulting in saved costs on future returns while maintaining brand loyalty.

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