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Repair data intelligence service

Gain insight into your repair processes with our detailed database and custom reports. We collect and analyze repair data to enhance efficiency, identify risks, and drive cost savings. Partner with us to improve your supply chain and brand loyalty.

Common challenges we solve

Our repair data intelligence services tackle these issues by providing detailed tracking and analysis of repair data. We offer customized reports to identify potential risks, optimize supply chain efficiency, and reduce service costs, helping you enhance overall brand loyalty and operational efficiency.

Why we stand out

Comprehensive Repair Profiles

We develop detailed repair profiles for every product, allowing us to track and analyze repair data to drive efficiency and identify potential issues.

Customized Reporting

Our tailored reports provide insights into repair processes, including OBFs, NFFs, and tracking dispositions, to help optimize supply chain management and reduce costs.

Data Sharing with OEM Partners

We share repair data with OEM partners to identify field risks and design weaknesses, supporting improved product development and risk management.

Internal Tracking by Serial Number

Our internal tracking system identifies and monitors out-of-box failures and no faults found, ensuring accurate data and effective issue resolution.

Monthly Performance Reports

Receive detailed reports on units repaired, lead times, yields, costs, and savings, providing a clear view of performance metrics and areas for improvement.

Enhanced Efficiency and Loyalty

Our data-driven approach not only improves repair efficiencies but also enhances brand loyalty by addressing service issues and optimizing supply chain processes.

Our working process

Step 1

Data Collection

Collect detailed repair data for each product, including out-of-box failures, no faults found, and tracking dispositions. This forms the basis of our analysis.
Step 2

Data Analysis and Reporting

Analyze the collected data to generate customized reports. Share these reports with OEM partners and customers to identify risks, drive efficiencies, and reduce costs.
Step 3

Ongoing Monitoring and Improvement

Continuously monitor repair metrics and track performance through monthly reports. Use insights to enhance repair processes, supply chain management, and overall brand loyalty.

Frequently asked questions

What types of data do you collect during the repair process?
We collect detailed repair data, including information on out-of-box failures (OBFs), no faults found (NFFs), and tracking dispositions of products to analyze and improve repair efficiency.
Customized reports provide valuable insights into repair processes, supply chain management, and cost reduction opportunities. They help drive efficiency, improve product design, and enhance brand loyalty.
We share detailed repair data and customized reports with OEM partners to help identify field risks and design weaknesses, supporting better product development and risk management.
Internal tracking by serial number allows us to accurately monitor and identify issues such as out-of-box failures and no faults found, ensuring precise data and effective issue resolution.
We provide detailed monthly performance reports covering metrics such as units repaired, lead times, yields, costs, and savings to help track performance and identify areas for improvement.
By analyzing repair data and providing customized reports, we help identify inefficiencies, reduce costs, and optimize supply chain processes, leading to overall improved efficiency and brand loyalty.

Get your expert Repair data intelligence from Renova