Advanced exchange services
Renova provides advanced exchange services to solve supply chain challenges. Manufactures and
enterprises face major pressures to address service issues faster while maximizing net profits,
minimizing costs, and increasing value. An AEX program is the immediate shipment of the needed part
upon demand. In order to be successful, product is waiting on the shelf, ready for shipment when
needed.
Common advanced exchange challenges
- Are you finding it challenging to maintain optimal inventory levels for quick turnarounds?
- How effectively are you managing logistics, fulfillment, and same-day shipments?
- What measures do you have in place for quality control?
- How are you minimizing repair and shipping costs?
- Is your communication process as efficient as it could be?
Renova's Advanced Exchange Services (AEX) and hybrid AEX repair-and-return programs are customized
to solve these challenges.
Why we stand out
Lower Transportation Costs
Renova implements a range of sophisticated exchange and hybrid
programs, each tailored to fulfill our customers' specific needs.
Minimize Inventory Requirements
Renova partners with manufacturers to ensure that core products
are efficiently received, screened, and restocked, effectively reducing inventory levels.
State-of-art facilities
Climate-controlled warehouses and state-of-the-art repair centers.
Increase Velocity
Seasoned designated resources to support complex advanced exchange and
fulfillment programs.
Data Analytics
Gain insight into your repair processes with our detailed database and custom reports.
We collect and analyze repair data to enhance efficiency, identify risks, and drive cost savings.
Speed of Delivery
Ability to ship same day and meet customer SLAs. Our tailored programs are designed
to scale seamlessly with the evolving needs of your products and install base.
Frequently asked questions
What's the first step in the process?
Using our historical repair data (frequency, source locations of failure, nature of failure, etc.) we work
with our clients to determine which products qualify economically and strategically.
How are savings generated?
The immediate savings result from developing a repair process instead of
buying new equipment to establish a safety stock.
How do we know the optimal safety stock amount?
At Renova, we help determine what products
qualify using historical data, identifying usage, etc.
How does Renova handle defective products?
Once a defective product is identified, it is immediately processed through our repair centers, where it
undergoes rigorous screening and repairs. Repaired products are processed according to customer
specifications and updated before being returned to the stock or sent back to the customer as needed.
What kinds of products can be included in an advanced exchange?
The advanced exchange program is ideal for high-demand, critical-use items that require quick
turnaround times. Eligibility is determined based on factors such as usage frequency, failure rates, and
repair costs.
How quickly can replacements be sent out under an advanced exchange program?
Replacements are typically dispatched immediately once a request is confirmed, due to our efforts in
maintaining optimal inventory levels and efficient logistical processes, ensuring minimal disruption to
operations.
Get started today
Implementing our RMA Returns Processing Services into your operations can transform your returns
management from a challenge into a strategic advantage. Entering into a partnership with us means
your returns are handled with the utmost professionalism and attention to detail.
To learn more about how we can assist you, or to schedule a consultation, please contact us. Streamline
your returns process and keep your focus where it belongs – on delivering exceptional products and
services to your customers.