Serial number for every component repaired or replaced
Serial number specific history for every part ever touched
Tracking disposition of products
Identify Out of Box Failures (OBFs)
Identify No Fault Founds (NFFs)
Identify failures by region, part number, field engineer, customer, or any cross tabulation
Harnessing metrics in the service supply chain has been identified as a top challenge for manufacturers. This information is crucial to measure the success of programs and facilitates dialogue among internal departments. Renova Technology can also perform the analysis to:
Identify Trends
Improve Efficiency
Alert our customers to problems with their component suppliers
Data capture is an integral part of our repair process and provides information to help our customers drive down costs.
We have very stringent reporting requirements, but Renova consistently delivers exactly what we need. They're very proactive about finding solutions, sometimes even before we know there's a problem.
