A major pressure faced by large OEMs is to address service issues faster while maximizing net profits, minimizing costs, and increasing value. Advanced Exchange programs (AEX) and hybrid AEX/repair-and-return programs are customized to accomplish these conflicting objectives.
An AEX program is the immediate shipment of the needed part upon demand. In order to be successful, product is waiting on the shelf, ready for shipment when needed. Field service organizations and their vendors work together to ensure that the core products are quickly received, screened, repaired, and returned to stock in order to minimize inventory stocking levels.
Renova executes a variety of Advanced Exchange and hybrid programs; every one has been customized to meet the needs of our customers and their end-users. Programs operate seamlessly and with complete visibility. We work with OEMs, distributors, retailers, and service organizations throughout the world.